Welcome to West Point's Online Water Service Application.
This service is offered as a quick and convenient way to submit your payment online using a MasterCard, Visa, Discover, or American Express Card.
This eGovernment service includes a Portal Administrative Fee of 2.75% of the amount paid.
Deposit Must Be Paid IN Full To Have Service Turned ON:
$125 for Renter or Mobile Homes and $50 for Homeowner
Payment is due in our office on or before the 15th. A 3% penalty will be added to any account not paid by DUE DATE.
Service will be DISCONNECTED 7 days after DUE DATE without notification.
Once service is disconnected, full payment along with $30.00 reconnect fee must be paid
before service is restored.
One Trash Container is provided; additional containers are available with extra charge.
City Hall hours are 8:00 a.m. – 4:30 p.m. Closed from 12:00‐12:30 for lunch.
You will be fined up to the MAXIMUM PENALTY if found tampering with water meter at
any time. (This includes Landlords, Tenants, and Homeowners if you need
assistant call City Hall.)
This electronic government service includes a portal administration fee that allows Kentucky.gov to deliver this and other important services without tax funding. This fee is paid to a third party that provides these services for Kentucky.gov and thus is not considered revenue for the Commonwealth of Kentucky.