The Office of Rate Intervention has put together important information for consumers regarding rising utility costs, which can be accessed here. If you wish to file a utility complaint, please complete the form below.


The information you provide will be used in our effort to resolve your problem and may be shared with the party against which you have complained. It may also be used to enforce applicable state laws. Under Kentucky's Open Records Act, this complaint will be available for public view upon request. However, certain personal information, such as account numbers, is not subject to the Open Records Act.

Please provide as much information as possible.

Character Limit of 1000

Character Limit of 1000