The Office of Rate Intervention has put together important information for consumers regarding rising utility costs, which can be accessed here. If you wish to file a utility complaint, please complete the form below.
The information you provide will be used in our effort to resolve your problem and may be shared with the party against which you have complained. It may also be used to enforce applicable state laws. Under Kentucky's Open Records Act, this complaint will be available for public view upon request. However, certain personal information, such as account numbers, is not subject to the Open Records Act.
Please provide as much information as possible.
To attempt to resolve your complaint, it may be necessary for the Office of the Attorney General to contact the utility. By submitting this form, you affirm you are the account holder, and grant permission for our office to contact the utility to obtain billing and payment history, as well as copies of your utility bills.
Remaining anonymous may prevent our office from resolving your complaint.
Character Limit of 1000